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CADM IT IntegrationOverview
Last updated 4/12/2016
Project Overview
In February 2016, EVP Katie Lapp convened the CADM IT Integration executive committee and project team to engage in a process to bring IT groups withinCampus Services,Financial Administration (FAD), andHarvard Human Resources (HHR)intoHarvard University Information Technology (HUIT)by July 1, 2016.An executive committee and project team have been convened to determine the best path forward.This team is comprised of smaller groups, each focused on ensuring a smooth transition within the following areas: IT Services, Human Resources, Finance, and Communication.
Deliver more nimble and effective IT services:More integrated and seamless IT experience for our stakeholdersFaster delivery of services by breaking down barriers and leveraging the collective skills and knowledge of other IT colleaguesProvide greater support for CADM IT staff :Develop critical common IT skills (ITIL, Agile, project management) in the rapidly evolving IT professional landscapeIncrease opportunities for professional growth and career mobility while ensuring talent retentionPreserve and build on critical relationships with current work groups
Guiding Principles
To achieve our goals, we will:Strengthen everyone’s connection to the mission of the UniversityFocus on how best to deliver servicesPreserve and build upon critical relationshipsEmbed staff with their partners when possibleRun an open and transparent processFrequently report progressGenuinely value inputMaintain confidentiality where appropriateCreate a culture that is supportive, motivating, and engagingExplore and combine the strengths of each cultureConsider and incorporate feedback from the 2015 employee engagement survey
Agile Method & Benefits
The project team is leveraging Agile methodology, an alternative to traditional project management.What is Agile?Agile projects are completed in small iterations of time (typically 2-3 weeks), known as sprints. Each sprint is reviewed and critiqued by the assigned project team and the insights gained from those evaluations are used to determine the next steps of the project.Agile enables participants to respond to issues are they arise throughout the course of the project.Why Agile?It is collaborative.All of the groups that will be impacted by the project are represented and included in the conversations that will inform the scope and design of the integrated organization.It is iterative. It helps teams respond to unpredictability through incremental work cadences, known as sprints.It is flexible.Project deliverables and expectations can be easily changed to accommodate business changes.It is transparent.Project participants are expected to actively report out on progress, which reduces any unknowns and makes the overall process more efficient.
CADM IT Integration Project Team Structure
Service Scrum TeamsFoundation Scrum Teams
HR ITPO: Rita Moore (HHR)PO:Steve King(HUIT)SM: Randy Ellis
Finance ITPO: Mitch Rogers (FSS)PO: Mike Landino (HUIT)SM: Matt Walton
Campus Services ITPO: Ben Gaucherin (CS)PO: Peter Baskette (HUIT)SM: Thomas Townsend
FinancePO: Leslie Schaffer (CADM)SM: Tom Price
Human ResourcesPO: Karen Pemstein (CADM)SM: Tamara Larsen
CommunicationsPO: Steph Gumble (HUIT)SM: Acacia Matheson
Executive CommitteeNicole Breen, Melissa Brown, Marilyn Hausammann, Tom Hollister,Anne Margulies, Amy Nostrand, Meredith Weenick
Project Coordination TeamNicole Breen, Alex Dicenso, Ellen Gulachenski, Stephanie Gumble, Tamara Larsen,Brian McDonald, Joya Sengupta
Provide direction and oversight for projectLead and champion change within their organizationsMake decisions on matters escalated to them
Ensure thoughtful approach and implementation using Agile principlesEnsure collaboration between Scrums
Represent HUIT and incoming service teamsProvide knowledge of current HUIT processes and frameworksProvide service and customer knowledge from each business unitDefine/adapt HUIT frameworks
Provide subject matter expertise to ensure that each of their frameworks serve the incoming departments and their customersImplement any necessary changes to people, technology, process and financial modelDesign and implement process for onboarding people
PO = Product Owner: Defines & orders backlog (work) and accepts complete workSM = Scrum Master: Removes roadblocks ,raises issues, and ensures team is following Scrum
Foundation Scrum Teams
Foundation scrum teams provide subject matter expertise to ensure that each of their frameworks serve the incoming department and their customers; implement any necessary changes to people, technology, process and financial model; design and implement process for on-boarding people:Communications Foundation Scrum Team:Guided by the principle of running an open and transparent process, this team is charged with facilitating project communications and creating a cohesive and coordinated communications framework for IT services after the integration.Finance Foundation Scrum Team:The finance foundation team is focused on understanding the various funding sources and financial practices supporting IT work in the four businesses and making recommendations for enabling a smooth financial transition as services move into HUIT.HR Foundation Scrum Team:The HR foundation team is responsible for supporting the individual members of the potentially incoming IT groups and ensuring a smooth transition into HUIT. This team will also inform and guide organizational decisions to help the Executive team define the new HUIT.
Project Communications
For more information on the project, visit: your thoughts and questions to:[email protected]





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CIO Council Vendor Management Initiative -