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Workplace Citizenship : How the aspects of social responsibility, communication, and teamwork obtain an active and useful citizens in workplace for college students
THESIS STATEMENT
Workplace citizenship is the ability to participate in a community through which the qualities of social responsibility, communication, and teamwork are acquired that make graduate employee work ready.
INTRODUCTION
> Identify and relate the social responsibility, communication, and teamwork as the qualities that make up "workplace citizenship"
>Defining Citizenship in the workplace.
Paragraph 1
Social Responsibility
Charles Darwin University definition of Social responsibility- "Ability to apply equity values, and has a sense of social responsibility, sustainability, and sensitivity to other people, culture and the environment".
How college graduates can be socially responsible towards work setting.
>Setting aside personal interests.
>Providing positive vision to followers.
>Encourage to adopt citizenship.
Paragraph 2
Communication
Importance of communication in the workplace achieving citizenship.
Communication with the customers and co-workers.
> Classifications of communication.
> Reasons why the communication worked well in workplace.
>Factors affecting workplace interactions.
Communication barriers and strategies to avoid each barrier.
Teamwork
Understanding of collaboration and cooperation.
Roles of leader in establishing and reinforcing teamwork in workplace.
Paragraph 3
Forms of leadership
References
Frolova, I., & Lapina, I. (2014). Corporate social responsibility in the framework of quality management. Procedia - Social and Behavioral Sciences, 156, 178-182. doi:10.1016/j.sbspro.2014.11.166
Judith Dwyer. (2012). Communication in today’s workplace. The business communication handbook, 9th ed., 2-26.
Amie Cox. (2014). Increasing purposeful communication in the workplace: Two school-district models. Delta Kappa Gamma Bulletin, 80(3), 34.
Mendes, L., & de Jesus José Gil Fradique, Maria. (2014). Influence of leadership on quality nursing care. International Journal of Health Care Quality Assurance, 27(5), 439-450. doi:10.1108/IJHCQA-06-2013-0069
Ntiamoah, E. B., Egyiri, P. O., & Kwamega, M. (2014). Corporate social responsibility awareness, firm commitment and organizational performance. Journal of Human Resource and Sustainability Studies, 2(2), 91-101. doi:10.4236/jhrss.2014.22008
Tai, F., & Chuang, S. (2014). Corporate social responsibility.Ibusiness, 6(3), 117-130. doi:10.4236/ib.2014.63013
Workplace Citizenship
Sherlon Garbo
277479
Conclusion
Summarises all the key points and support the thesis statement.
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